Privacy Policy
This policy explains what information Custom Profiles, Inc. collects, how we use it, and the choices you have. We keep it short and plain — if anything is unclear, just ask.
Last updated: June 2026
1. Information We Collect
When you reach out to us through our contact or quote-request form, we collect the information you choose to provide. Typically that includes your name, your company, your email address, your phone number, the estimated volume for your project, and the project details you share so we can understand what you need.
When you visit our website, we may also collect limited technical information automatically — such as your browser type, device, approximate location, and the pages you view — through cookies and analytics tools. This information is used in aggregate to understand how the site is used; it is not used to identify you personally.
2. How We Use Your Information
We use the information you provide for straightforward, business-related purposes:
- To respond to your inquiries and answer your questions;
- To prepare and send you quotes for custom extrusion work;
- To follow up with you about a quote, an order, or a project in progress;
- To improve our website and the way we communicate with customers.
3. Cookies & Analytics
Our website uses cookies and similar technologies to keep the site working properly and to help us understand how visitors use it. Analytics tools tell us which pages are visited and how people find us, so we can make the site more useful.
You can control or disable cookies through your browser settings. Disabling cookies may affect how some parts of the site function, but you will still be able to read our content and contact us.
4. Third-Party Services
We rely on a small number of trusted third-party services to run our website and communicate with customers. For example, we use an email delivery service (Resend) to send and manage messages, and we embed Google Maps to show the location of our facilities.
These providers may process limited information on our behalf in order to deliver their service. Each operates under its own privacy policy, and we encourage you to review those policies for details on how they handle data.
5. How We Share Information
We do not sell your personal information, and we do not rent or trade it. We share information only with the service providers who help us operate our business — such as the email and hosting services described above — and only to the extent they need it to perform that service for us.
We may also disclose information when required to do so by law, or to protect the rights, property, or safety of Custom Profiles, our customers, or others.
6. Data Retention
We keep personal information only as long as we reasonably need it — to respond to your inquiry, prepare and follow up on quotes, maintain our business records, and meet our legal and tax obligations. When information is no longer needed, we take steps to delete it or remove its connection to you.
7. Your Choices
You can opt out of our marketing emails at any time by using the unsubscribe link in any message we send, or by contacting us directly. Opting out of marketing will not stop us from replying to a quote request or other business communication you have started with us.
You may also ask us to access, correct, or delete the personal information we hold about you. To make any of these requests, please contact us using the details below, and we will respond within a reasonable time.
8. Children's Privacy
Our website is intended for businesses and is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
9. Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or for legal reasons. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review the policy periodically so you stay informed about how we handle your information.
10. Contact Us
If you have questions about this policy, want to opt out of marketing email, or would like to access or delete the information we hold about you, please contact us:
Custom Profiles, Inc.
256 Benjamin H. Hill Dr SE, Fitzgerald, Georgia 31750
229-423-2929 · sales [at] customprofiles [dot] com